{"id":110,"date":"2025-10-20T14:41:53","date_gmt":"2025-10-20T05:41:53","guid":{"rendered":"https:\/\/www.fufutokyo.jp\/wp\/?page_id=110"},"modified":"2025-11-14T14:19:37","modified_gmt":"2025-11-14T05:19:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/fufutokyo-preview.webo.co.jp\/en\/faq\/","title":{"rendered":"\u3088\u304f\u3042\u308b\u3054\u8cea\u554f"},"content":{"rendered":"\n<div class=\"l-under-faq\">\n  <div class=\"c-under-mv\">\n    <h1>Questions <\/h1>\n  <\/div>\n  <!-- \u30d1\u30f3\u30af\u30ba -->\n  <div class=\"c-breadcrumbs\">\n    <div class=\"breadcrumbs\">\n      <span>\n        <a href=\"https:\/\/fufutokyo-preview.webo.co.jp\/\" class=\"home\">\n          <span property=\"name\">Home<\/span>\n        <\/a>\n      <\/span>\/ \n      <span>\n        <span class=\"post post-page current-item\">Questions<\/span>\n      <\/span>\n    <\/div>\n  <\/div>\n  <!-- \u30d1\u30f3\u30af\u30ba -->\n  <div class=\"l-under-faq__wrap\">\n    <p class=\"p-under-faq-lead\">We have compiled frequently asked questions from our customers in Q&#038;A format. \n      <br>If you have any questions beyond those listed here, please feel free to contact us. \n    <\/p>\n    <ul class=\"p-under-faq-nav\">\n      <li>\n        <a href=\"#nav01\">About the Hot Springs \n          <span><\/span>\n        <\/a>\n      <\/li>\n      <li>\n        <a href=\"#nav02\">About the Rooms \n          <span><\/span>\n        <\/a>\n      <\/li>\n      <li>\n        <a href=\"#nav03\">About Meals \n          <span><\/span>\n        <\/a>\n      <\/li>\n      <li>\n        <a href=\"#nav04\">About Children \n          <span><\/span>\n        <\/a>\n      <\/li>\n      <li>\n        <a href=\"#nav05\">About Options and Services \n          <span><\/span>\n        <\/a>\n      <\/li>\n      <li>\n        <a href=\"#nav06\">Other \n          <span><\/span>\n        <\/a>\n      <\/li>\n    <\/ul>\n    <div class=\"l-under-faq-inner\">\n      <div id=\"nav01\" class=\"c-under-faq-inner is__fade\">\n        <h2 class=\"c-under-faq-ttl\">About Hot Springs <\/h2>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Is there a hot spring? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>All guest rooms are equipped with natural hot spring water brought in from Atami. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Is there a large public bath? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>There is no large public bath. All guest rooms are equipped with hot spring baths and shower rooms. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n      <\/div>\n      <div id=\"nav02\" class=\"c-under-faq-inner is__fade\">\n        <h2 class=\"c-under-faq-ttl\">About the Room <\/h2>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Is internet available in the room? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Wi-Fi is available in all rooms and the lobby. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>What is the maximum number of people that can stay in one room? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>We have rooms that can accommodate up to four adults. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Are drinks stocked in the room refrigerator? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>The refrigerator and minibar in your room are pre-stocked with drinks. \n              <br>The following is the standard set contents. \n              <br>\n              <br>Mineral water [FREE]\n              <br>Carbonated water [FREE]\n              <br>Beer (small bottle) [FREE]\n              <br>Tea [FREE] \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Are there smoking rooms? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>If you wish to smoke, please use the smoking area on the 12th floor. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Are the baths in the rooms hot springs? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>All guest room baths are natural hot springs. \n              <br>For more information about hot springs, please visit our hot springs page via the link below. \n              <br>\n              <a href=\"https:\/\/fufutokyo-preview.webo.co.jp\/\/hotspring\">Hot Spring Page<\/a>\n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n      <\/div>\n      <div id=\"nav03\" class=\"c-under-faq-inner is__fade\">\n        <h2 class=\"c-under-faq-ttl\">About Meals <\/h2>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Where are the dining areas? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Dinner and breakfast are served at the Japanese restaurant &#8220;Ginza Gayuu,&#8221; and dinner is served at &#8220;Sushi Ginga.&#8221; <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>What time are meals served? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Meal times are as follows: \n              <br>\n              <br>[Dinner at the Restaurant]\n              <br>Japanese Cuisine: 6:00 PM, 6:30 PM, 7:00 PM, 7:30 PM, 8:30 PM (Last Start Time)\n              <br>Sushi Kappo: Two Sessions: 6:00 PM &#8211; and 8:30 PM &#8211; [Breakfast at the Restaurant]\n              <br>8:00 \u200b\u200bAM &#8211; 8:30 AM &#8211; 9:00 AM &#8211; 9:45 AM (Last Start Time)\n              <br>\n              <br>[Breakfast in Your Room]\n              <br>8:00 \u200b\u200bAM &#8211; 8:30 AM &#8211; 9:00 AM &#8211; 9:30 AM (Last Start Time) \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>There are some dishes and ingredients that I cannot eat. <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>If you have any food allergies or dislikes, please let us know in advance and we will do our best to accommodate. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>If I book multiple nights, will the meal change? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Whenever possible, we will prepare a meal that is different from the one prepared the day before. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Can you accommodate special meals? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Please contact us in advance and we will do our best to accommodate your request. \n              <br>(Low-sodium options, vegetarian options, etc.) \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Can I bring in food? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>As a general rule, we ask that you refrain from bringing in food or drinks into restaurants. \n              <br>However, we are happy to heat up baby food and other items for you. \n              <br>Please ask your butler. \n              <br>Please note that if you bring your own wine, champagne, or other beverages, a corkage fee of 4,000 yen (tax included) will be charged. \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>I&#8217;ve booked two rooms. Can we dine together?\n<\/p>\n<\/div>\n<div class=\"c-under-faq-card-ico\">\n<span><\/span>\n<span><\/span>\n<\/div>\n<\/dt>\n<dd class=\"c-under-faq-card-box\">\n<div>\n<p>\nDepending on the reservation situation, we may have seating for three or more people.\n<\/p> \n<\/div> \n<\/dd> \n<\/dl> \n<\/div>\n      <div id=\"nav04\" class=\"c-under-faq-inner is__fade\">\n        <h2 class=\"c-under-faq-ttl\">\n         About Children\n        <\/h2>\n<dl class=\"c-under-faq-card\">\n<dt class=\"c-under-faq-card-head\">\n<div class=\"c-under-faq-card-ttl\">\n<span>\nQ\n<\/span>\n<p>\nCan children stay?\n<\/p>\n<\/div>\n<div class=\"c-under-faq-card-ico\">\n<span><\/span>\n<span><\/span>\n<\/div>\n<\/dt>\n<dd class=\"c-under-faq-card-box\">\n<div>\n<p>\nYes, infants and toddlers are welcome to stay with you. Please note that some children may not be able to use some of the following facilities. <br> [Sushi Kappo] Children under 10 years of age are not permitted.\n<\/p>\n<\/div>\n<\/dd>\n<\/dl>\n<dl class=\"c-under-faq-card\">\n<dt class=\"c-under-faq-card-head\">\n<div class=\"c-under-faq-card-ttl\">\n<span>\nQ\n<\/span>\n<p>\nAre there any fees for children?\n<\/p>\n<\/div>\n<div class=\"c-under-faq-card-ico\">\n<span><\/span>\n<span><\/span>\n<\/div>\n<\/dt>\n<dd class=\"c-under-faq-card-box\">\n<div>\n<p>\nA facility usage fee of 1,650 yen (tax included) is charged per child under junior high school age. <br>\nYou can also order meals after making a reservation. <br><br>\n[Dinner]<br>\nChildren&#8217;s Kaiseki: \u00a59,350\n              <br>Children&#8217;s Plate: \u00a55,500<br><br>\n[Breakfast]<br>\nChildren&#8217;s Breakfast: \u00a52,200 \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Do you rent indoor wear for children? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>We offer children&#8217;s sizes S, M, and L. <br>\nPlease let your butler know your child&#8217;s size. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Do you have a baby cot? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>We have them available for rental. \n              <br>We have a limited number available, so please inquire at the time of booking if you have a request. \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Do you have any baby facilities? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>We provide diaper bins, bed rails, and other items. \n              <br>As we have a limited number available, please inquire at the time of booking if you have any requests. \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Do you have stroller rentals? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>We regret to inform you that we do not have stroller rentals. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Can the beds be pushed together? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Yes, it is possible. Please let us know if you have any requests when making your reservation. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Can I bring baby food? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Yes, you can. \n              <br>We can also heat up your food for you, so please let your butler know if you need this service. \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n      <\/div>\n      <div id=\"nav05\" class=\"c-under-faq-inner is__fade\">\n        <h2 class=\"c-under-faq-ttl\">About Optional Services <\/h2>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>I&#8217;m thinking of using this service for an anniversary or birthday. Can you provide a cake?\n<\/p>\n<\/div>\n<div class=\"c-under-faq-card-ico\">\n<span><\/span>\n<span><\/span>\n<\/div>\n<\/dt>\n<dd class=\"c-under-faq-card-box\">\n<div>\n<p>\nWe can arrange cakes and bouquets. <br><br>\n\n\u30fbCake: Fresh cream cake No. 4 (12cm) \u00a54,000, chocolate cream cake (12cm) \u00a54,000. <br><br>\nPlease call (0570-0117-22) or email us at least one week in advance. <br>\nIt may take several days for us to respond to your email. <br>\nIf you would like to make a reservation less than one week in advance, please contact us by phone.\n<\/p>\n<\/div>\n<\/dd>\n<\/dl>\n<dl class=\"c-under-faq-card\">\n<dt class=\"c-under-faq-card-head\">\n<div class=\"c-under-faq-card-ttl\">\n<span>\nQ\n<\/span>\n<p>\nI&#8217;d like to have a beauty treatment. <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>We apologize. We do not offer beauty treatments at our hotel. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Can you make reservations for sightseeing taxis? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>We accept reservations based on your desired course and time. \n              <br>Please contact us by phone to make reservations in advance. \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n      <\/div>\n      <div id=\"nav06\" class=\"c-under-faq-inner is__fade\">\n        <h2 class=\"c-under-faq-ttl\">Other<\/h2>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Can I send my luggage first? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Please send your luggage to the address below, clearly indicating the date of your stay and the name of the guest. \n              <br>Address: FUFU Tokyo Ginza, 1-7-10 Ginza, Chuo-ku, Tokyo 104-0061 \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Can I send my luggage from the inn to my home? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>The butler desk will arrange for delivery. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Is there parking available? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>We have a limited number of paid parking spaces available. \n              <br>Parking Fee: \u00a56,000 per night (2:00 PM to 12:00 PM the following day)\n              <br>*For multiple nights, a fee of \u00a56,000 will be charged per night.\n              <br>\n              <Vehicle Restrictions>\n              <br>Length: 5,300 mm \/ Width: 1,950 mm \/ Height: 2,050 mm \/ Ground Clearance: 90 mm \/ Distance from nose to center of front wheel: 1,300 mm or less \/ Weight: 2,500 kg \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Is there a shuttle service from the station? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>We regret to inform you that we do not provide pick-up and drop-off services from the station. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>What are the check-in and check-out times? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Check-in time is 3:00 PM, and check-out time is 11:00 AM the following day. Please note that this may vary depending on your accommodation plan, so please confirm when making your reservation. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Is it okay if I arrive before check-in time? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>If you arrive early, you can wait in the lobby until check-in time. \n              <br>We can also store your luggage when you go out. \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Is early check-in or late check-out possible? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Check-in is available from 2:00 PM and check-out is available until 12:00 PM. \n              <br>An additional fee of \u00a513,200 per room per hour is charged. \n              <br>This may not be possible depending on the situation, so please inquire at the time of booking if you require this service. \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>What are the rooftop lounge&#8217;s hours? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Open from 7:00 AM to 11:00 PM. \n              <br>Free drinks are also available in the lounge from 4:00 PM to 8:00 PM. \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Can I use a credit card? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Various types are accepted. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Can I use gift certificates? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>Some vouchers can be used. \n              <br>Please inquire when making a reservation. \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Do you have wheelchairs available for rental? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>We have wheelchairs available for use within the building. \n              <br>We have a limited number available, so please inquire when making your reservation if you require one. \n            <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n        <dl class=\"c-under-faq-card\">\n          <dt class=\"c-under-faq-card-head\">\n          <div class=\"c-under-faq-card-ttl\">\n            <span>Q <\/span>\n            <p>Can I bring my pet with me? <\/p>\n          <\/div>\n          <div class=\"c-under-faq-card-ico\">\n            <span><\/span>\n            <span><\/span>\n          <\/div>\n          <\/dt>\n          <dd class=\"c-under-faq-card-box\">\n          <div>\n            <p>We regret to inform you that we are unable to accommodate pets. <\/p>\n          <\/div>\n          <\/dd>\n        <\/dl>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"Questions Home \/ Questions We have compiled frequently asked questions from our customers in Q&#038;A format. If you have any questions beyond those listed here, please feel free to contact us. About the Hot Springs About the Rooms About Meals About Children About Options and Services Other About Hot Springs Q Is there a hot [&hellip;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_locale":"en_US","_original_post":"https:\/\/www.fufutokyo.jp\/wp\/?page_id=54","footnotes":""},"class_list":["post-110","page","type-page","status-publish","hentry","en-US"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions | FUFU TOKYO GINZA<\/title>\n<meta name=\"description\" content=\"We have compiled information on frequently asked questions about FUFU Tokyo Ginza, including information on special requests regarding accommodation and meals, and children&#039;s use.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fufutokyo.jp\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions | FUFU TOKYO GINZA\" \/>\n<meta property=\"og:description\" content=\"We have compiled information on frequently asked questions about FUFU Tokyo Ginza, including information on special requests regarding accommodation and meals, and children&#039;s use.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.fufutokyo.jp\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"\u3075\u3075 \u6771\u4eac \u9280\u5ea7\u3010\u516c\u5f0f\u3011\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-14T05:19:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fufutokyo-preview.webo.co.jp\/wp\/wp-content\/uploads\/2025\/11\/ogp.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"16 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.fufutokyo.jp\\\/en\\\/faq\\\/\",\"url\":\"https:\\\/\\\/www.fufutokyo.jp\\\/en\\\/faq\\\/\",\"name\":\"Questions | FUFU TOKYO GINZA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.fufutokyo.jp\\\/#website\"},\"datePublished\":\"2025-10-20T05:41:53+00:00\",\"dateModified\":\"2025-11-14T05:19:37+00:00\",\"description\":\"We have compiled information on frequently asked questions about FUFU Tokyo Ginza, including information on special requests regarding accommodation and meals, and children's use.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.fufutokyo.jp\\\/en\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.fufutokyo.jp\\\/en\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.fufutokyo.jp\\\/en\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u30db\u30fc\u30e0\",\"item\":\"https:\\\/\\\/www.fufutokyo.jp\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u3088\u304f\u3042\u308b\u3054\u8cea\u554f\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.fufutokyo.jp\\\/#website\",\"url\":\"https:\\\/\\\/www.fufutokyo.jp\\\/\",\"name\":\"\u3075\u3075 \u6771\u4eac \u9280\u5ea7\u3010\u516c\u5f0f\u3011\",\"description\":\"\u65e5\u672c\u30ea\u30be\u30fc\u30c8\u300c\u3075\u3075\u300d\u30012025\u5e7411\u670816\u65e5\u306b\u6771\u4eac\u30fb\u9280\u5ea7\u306b\u958b\u696d\u3002\u5168\u5ba2\u5ba4\u306b\u71b1\u6d77\u304b\u3089\u904b\u3070\u308c\u305f\u5929\u7136\u6e29\u6cc9\u3002\u3054\u4e88\u7d04\u53d7\u4ed8\u4e2d\u3002\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.fufutokyo.jp\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Questions | FUFU TOKYO GINZA","description":"We have compiled information on frequently asked questions about FUFU Tokyo Ginza, including information on special requests regarding accommodation and meals, and children's use.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.fufutokyo.jp\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"Questions | FUFU TOKYO GINZA","og_description":"We have compiled information on frequently asked questions about FUFU Tokyo Ginza, including information on special requests regarding accommodation and meals, and children's use.","og_url":"https:\/\/www.fufutokyo.jp\/en\/faq\/","og_site_name":"\u3075\u3075 \u6771\u4eac \u9280\u5ea7\u3010\u516c\u5f0f\u3011","article_modified_time":"2025-11-14T05:19:37+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/fufutokyo-preview.webo.co.jp\/wp\/wp-content\/uploads\/2025\/11\/ogp.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"16 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.fufutokyo.jp\/en\/faq\/","url":"https:\/\/www.fufutokyo.jp\/en\/faq\/","name":"Questions | FUFU TOKYO GINZA","isPartOf":{"@id":"https:\/\/www.fufutokyo.jp\/#website"},"datePublished":"2025-10-20T05:41:53+00:00","dateModified":"2025-11-14T05:19:37+00:00","description":"We have compiled information on frequently asked questions about FUFU Tokyo Ginza, including information on special requests regarding accommodation and meals, and children's use.","breadcrumb":{"@id":"https:\/\/www.fufutokyo.jp\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.fufutokyo.jp\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.fufutokyo.jp\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u30db\u30fc\u30e0","item":"https:\/\/www.fufutokyo.jp\/"},{"@type":"ListItem","position":2,"name":"\u3088\u304f\u3042\u308b\u3054\u8cea\u554f"}]},{"@type":"WebSite","@id":"https:\/\/www.fufutokyo.jp\/#website","url":"https:\/\/www.fufutokyo.jp\/","name":"\u3075\u3075 \u6771\u4eac \u9280\u5ea7\u3010\u516c\u5f0f\u3011","description":"\u65e5\u672c\u30ea\u30be\u30fc\u30c8\u300c\u3075\u3075\u300d\u30012025\u5e7411\u670816\u65e5\u306b\u6771\u4eac\u30fb\u9280\u5ea7\u306b\u958b\u696d\u3002\u5168\u5ba2\u5ba4\u306b\u71b1\u6d77\u304b\u3089\u904b\u3070\u308c\u305f\u5929\u7136\u6e29\u6cc9\u3002\u3054\u4e88\u7d04\u53d7\u4ed8\u4e2d\u3002","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.fufutokyo.jp\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/fufutokyo-preview.webo.co.jp\/wp-json\/wp\/v2\/pages\/110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fufutokyo-preview.webo.co.jp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fufutokyo-preview.webo.co.jp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fufutokyo-preview.webo.co.jp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fufutokyo-preview.webo.co.jp\/wp-json\/wp\/v2\/comments?post=110"}],"version-history":[{"count":9,"href":"https:\/\/fufutokyo-preview.webo.co.jp\/wp-json\/wp\/v2\/pages\/110\/revisions"}],"predecessor-version":[{"id":493,"href":"https:\/\/fufutokyo-preview.webo.co.jp\/wp-json\/wp\/v2\/pages\/110\/revisions\/493"}],"wp:attachment":[{"href":"https:\/\/fufutokyo-preview.webo.co.jp\/wp-json\/wp\/v2\/media?parent=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}